Privacy Policy

About this policy

This Privacy and Cookies Notice provides information about how Protech Store collects and processes your personal data when you visit our website or apps.

Data collected

  • We collect your personal data in order to provide and continually improve our products and services.
  •  We may collect, use, store and transfer the following different types of personal data about you:
    1.  Information you provide to us: We receive and store information you provide to us including your identity data, contact data, order delivery address and financial data.
    2.  Information about your use of our website and/or applications: We automatically collect and store certain types of information relating to your use of the Protech Store including information about searches, views, downloads and purchases.
  • Information from third parties and publicly available sources: We may receive information about you from third parties including our carriers, payment service companies, merchants/brands, and advertising service companies.

How we use cookies

  • A cookie is a small file of letters and numbers that we place on your computer if you agree.
  • Cookies allow us to distinguish you from other users of our website and apps, which helps us provide you with an improved browsing experience. For example, we use cookies for the following purposes:
    •  Identifying the number of visitors, counting their number, and knowing how visitors move around the site when using it, which helps us improve the site, for example, ensuring that users can find the products they are looking for).
    • Determine your preferences and subscriptions such as language settings, saved products, products placed in the shopping cart, and Protech Store membership.
    • Sending commercial and advertising messages that suit your interests.
    • Third parties may set cookies when you use the Protek Store, including search engines, measurement and analytics providers, social media networks, and advertising companies.

How your data is used

We use your personal data to operate, provide, develop and improve the products and services we offer, including:

  • Register as a new customer.
  • Preparing and delivering your orders.
  • Managing your dealings with Protech Store.
  • Enable you to participate in offers, contests and surveys.
  • To improve our website, applications, products and services.
  • Making recommendations/advertisements about products or services that may be of interest to you.
  • Comply with our legal obligations, including verifying your identity where necessary.
  • Detect any fraud.

How your data is shared

  • We may need to share your personal data with another party for the following purposes:
    • Selling products and services: In order to know the products and services you have purchased from the Protech store, we may be required to provide your personal data to these other parties.
    • Working with third-party service providers: We partner with third parties to perform certain functions on our behalf, such as: fulfilling orders for products or services, delivering orders, analyzing data, providing marketing assistance, managing payments, transmitting content, assessing and managing credit card risk, and providing customer service.
    • Business Transfer: As we continue to develop our business, we may sell or buy other businesses or services, therefore, customer information may be transferred along with other business assets in such transactions.
    • Fraud and Abuse Detection: We disclose account information and other personal data to other companies and organizations to protect against fraud, reduce credit card risk, and comply with the law.
  • When your personal data is shared with third parties, the following steps are taken:
    • The third party is required to agree to use your data in accordance with our Privacy Terms, Cookie Notice, Privacy Policy and in accordance with the law.
    • Only allow them to process your personal data for specific purposes and in accordance with our instructions. Service providers are not allowed to use your personal data for their own purposes.